Relationship Between Hospitality and Tourism Industry

1). The relationship between cordial reception and tourism Tourism and hospitality go hand in hand, the hospitality industry laissez passer run like accommodation, transportation, nourishment and beverage, recreation and lei undisput adapted. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the work for tourism.The meaning of hospitality is providing a effective and enjoy up to(p) environs for patrons. It in either case means responsibly serving liquor, to fasten that patrons do not wrick unduly intoxicated and subsequently a problem for charge, staff and the neighbourhood. 2). hospitality working conditions (Chef) The hospitality industry is a superior pressure environment it entitles you to work long hours on your feet for long periods at a time, portion of c hefs find it a highly rewarded finagleer as it gives them the opportunity as it indulges in their passion.Another point to consider is that many restaurant and institutional kitchens cook modern equipment, convenient work areas, and air conditioning, but many kitchens in older and sm every(prenominal)er eating values may not as healthful equipped. Working conditions may depend on the type and quantity of food cosmos prepared and the local legal philosophys governing food service operations. Workers commonly must withstand the pressure and strain of working in resolve quarters, standing for hours at a time, lifting heavy pots and kettles, and working near anxious ovens and grills. Job hazards may imply slips and f whollys, cuts, and burns, but injuries are seldom serious. 3).Legislation that strikes the Hospitality industry covering these point Liquor wellness and safety device hygienics Gaming Workplace Relations Workers Compensation Consumer Protection Trade Practises affair of Care Building Regulations Equal Employment Opportunities Anti Discrimination influenceThe Hospitality constabulary and legislation covers a wide range of legal issues which include contracts, hotel liability, duty of hotels toward guests, employment laws, antitrust legislation, alcohol licensing and food safety to take in a few. Industries much(prenominal)(prenominal) as transportation, hotels, bars, motels and other mingled leisure establishments and services must comply with all laws set forth by the various governing authorities of this area of practice. The aim of the Liquor Control acquit is to control the sale and consumption of alcohol, to reduce the misuse of alcohol and to foster improvements within facilities such as restaurants and hotels which serve alcohol.The Occupational Health and Safety tour is the overriding legislation that covers all workplaces and describes the general requirements that will secure a levelheaded and safe workplace. It is a fr amework of responsibilities and outlines the duty of care that employers, employees and others imbibe, to promote a safe and healthy work environment. The Food Hygiene, Health and Safety Act provides food hygiene normals for people who work in the hospitality industry it reviews the legislation which regulate hygiene, health & safety practices. The Chefs component part in the safe preparation and service of food is critical and the law states that a food handler has a legal responsibility to ensure that food is maintained in a hygienic & safe manner.The turn Act Tourism is one of Australias most important industries and together with the hospitality and gaming sectors take a shits up a significant part of our economy. The industry is set about a raft of challenges from decreased global travel to increased regulation and workplace reform, the objective of this Act is to ensure the State and community as a whole benefit from interactive gambling. This regulation is knowing to foster players and the community, ensuring games are fair, people and organisations offering interactive gambling act aboveboard and harm to individuals is minimised. Rehabilitation and Compensation Law The law provides reliable histrions compensation for employees not only protecting heir seam from financial burden, but builds better employee relations, staff retention and improves overall productivity, this law is called the Workers Rehabilitation and Compensation and it was developed to make sure that when a player is injured at work that some(prenominal) the worker and their employer try to get them back to work as soon as possible with minimal cost. Consumer protection Law The consumer protection law consists of laws and organizations knowing to ensure the rights of consumers as well as fair trade aspiration and the free flow of truthful information in the merchandiseplace. The laws are designed to prevent businesses that engage in fraud or specified unsportsmanlike pr actices from gaining an advantage over competitors and may provide additional protection for the wanton and those unable to take care of themselves.Trade Practises Act There is an awful bus of legislation that affects the hospitality industry but most of it is in place to protect your rights or your customers right the Trade Practices Act is a federal law that deals with almost all parts of the marketplace including unfair market practices, product safety, price monitoring and industry codes of practice. Its aim is to inhibit wrong practices by competitors and to give customers confidence that they are dealing with businesses that adhere to high standards. Duty of Care Hospitality establishments need to be safe and healthy environments, whether they are food and beverage restaurants, commercial kitchens, clubs, hotels and accommodation, tourist enterprises or cafes. Employers and employees all have a shared responsibility to promote a safe secure and healthy work environment tha t minimises risk of harm to any person.This responsibility is called duty of care. Duty of care is a persons obligation to prevent workplace accidents, illnesses and injuries. Equal Employment & Discrimination Act The workforce composition in the hospitality and tourism establishments is definitely ample and diverse, it employs all types of people from all walks of life and nationalities. The Anti-discrimination and Equal Employment Act in the hospitality sector regulates the industry as its such a vase multicultural workforce. These acts are in place to set impart lines and rules of conduct and behaviour.The Anti-discrimination law refers to the law on the right of people to be treated bear only. or so countries mandate that in employment, in consumer transactions and in political participation people must be dealt with on an equal basis regardless of sex, age, race, ethnicity, nationality, sexual orientation, gender identity and sometimes spectral and political opinions. The Equal Employment Act means equal approach shot to jobs and benefits and services for all employees and prospective employees in the workplace. It aims to ensure fair and upright outcomes in all areas of employment which relate to recruitment, selection, and access to information, supervision and management.Job Opportunities in Hostility Industry The hospitality industry offers career paths that reflect its dynamic, a lot vibrant nature. There are many opportunities to start at the do-nothing and work your way up to management there are 2 main categories in which we divide the provision of services in the hospitality industry, these are back-of-house and front-of house. The front-of house type of services is usually referred to as front-line, and thats where the term front-line staff comes from. Some sectors of the industry provide the more traditional vertical career paths, such as the kitchen where it is possible to move from being an apprentice chef up through and through var ious positions to head or executive chef.Many chefs move on to sprain owner/operators of their own restaurants, or move into management positions in hotels. Ive listed some different job positions in the industry * Front locating * Housekeeping * Food and Beverage * Finance / Accounts * Human Resources * Kitchen/ Food achievement * Gaming * Security * Maintenance * Waiter / Waitress * Accounts Receivable work * Maintenance Officer * Customer Liaison Officer * Receptionist * TAB abetter _or_ abettor * Turndown Attendant * Apprentice Chef * Personnel Officer Environmental Issues that affect the industry Tourism and Hospitality are environmentally dependent industries. Facilities and al-Qaida are not enough by themselves to attract tourists.Tourism relies on both the natural and cultural environments of host communities as these provide one of the major reasons for visiting an area. A problem emerges Tourism needs the environment to survive, and in using it so, can impact on it in such a way that the tourism opportunity is destroyed. Environment Issues of Concern Waste management * Recycling of waste, paper, glass Energy Conservation * Energy efficient Appliances * Timers for heat up and Air conditioning * Room keys for use of Lights * Intercontinental Hotel program defilement * Regular cleaning and maintenance of heating, cooling, laundry and cooking Equipment for efficient pollution-free run * Correct Disposal of oils and fats Anti Smoking legalisation( although evidence shown not being adhered to) Water Conservation * Shower restrictors * Laundry water reclaiming units Work morality Excellent personal presentation This means that if there is a uniform, you should make sure it is cleaned and well ironed and always worn neatly. If you do not have a uniform, you should still dress smartly and appropriately for your token role to ensure you make a good impression and regorge a positive image of your place of work. Be able to hap with people In any hos pitality establishment, you will come across people from all walks of life. They may speak different languages or have disabilities or just be impatient or rude.You should be able to communicate to all people clearly and politely at all times. Handle pressure and respond appropriately to complaints Hospitality establishments can oftentimes be very rushed and busy and you could find yourself under a lot of pressure. This is why it is important that hospitality staff are able to work under pressure while still maintaining a passe-partout attitude. You will also need to be able to handle complaints. You should attend to customers and handle their complaints accordingly so that they feel they are being looked after and that their business is important to your company. Work as part of a squad Following are some points which highlight what it means to be a good and effective team member.